BD4801 Belt Work Table

When I added this (and a few other items) to my cart, it carried the large banner "You've qualified for FREE SHIPPING!" Very cool.
But when I finalized the order and added payment, suddenly a shipping charge of about half of my order amount had been added. That was really uncool.
They did explain it, and I did end up paying the shipping. But I was disappointed that neither the website nor the human I was discussing my order with took the time to point out that one of the things I was ordering (this one) required a mounting accessory which was not in the box and not on the order.
The item is fine. The other items are fine. Not bad.
The customer service, both the computer and the people, have real room for improvement.

It was nice to see that replacement parts did not cost an arm and a leg. Unfortunately, I got one part that I didn’t want because the description in the catalog was not clear. I am going to try and return it for the proper part. We will see how that goes and I will leave review of that process.